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Contact Details

Sunshine Coast

Suite 4A, 3 Nicklin Way

Minyama QLD 4575
(07) 5322 4455
A/H Emergency: 0487 875 873


P: (07) 4987 5875


A: 34 Egerton Street

Emerald QLD 4720

A/H Emergency: 0457 875 873


P: (07) 3608 7867


A: 43-45 Bradshaw Street

Lutwyche QLD 4030

A/H Emergency: 0417 875 875


P: 1800 875 875


A/H Emergency: 0417 875 875


For any rental emergencies, please see the emergency mobile contact number above relevant for your office.

‘The property manager must organise and pay for any emergency repairs. The tenant should try to contact the property manager first. If they cannot be contacted, the tenant can get a suitably qualified person to carry out emergency repairs to a maximum value of two weeks’ rent.’

If a Trades is called to the property and it is not deemed as an emergency, the tenant will be liable for the Emergency call out cost.

Ergon Emergency Contact

Call 13 22 96 to notify Ergon of any faults you may be experiencing. In a life-threatening emergency, call 13 16 70

Please also take the time to familiarise yourself as to what constitutes as an Emergency.

Emergency repairs

The Act states emergency repairs are:

  • a burst water service or a serious water service leak
  • a blocked or broken lavatory system or fittings
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply to the premises
  • a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating
  • a fault or damage that makes premises unsafe or unsecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises, or
  • a serious fault in any staircase, lift or other common area which inhibits or unduly inconveniences residents in gaining access to or using the premises

Further information can be found on the RTA website here:


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  • Contact Adams & Jones Property Specialists regarding your enquiry.